Terms of service

• You must give accurate information and keep your password secure. You are responsible for activity under your account.
• You must be at least 16 years old.
• The owner of a workspace decides who has access to it and with which role, and is responsible for the people they invite.

You keep all rights to what you put into BorsFlow. You give us only the permission we need to host, process, display and back it up in order to provide the service to you.

When you collect other people’s personal data — CRM contacts, form submissions, campaign recipients — you are its controller and you are responsible for having a lawful basis, providing the required information to those people, and honouring their requests. We process that data on your behalf as described in our privacy policy.

You agree not to use BorsFlow to:

• send spam or emails to people who have not agreed to receive them, or ignore unsubscribe requests;
• publish forms that collect passwords, payment card numbers or other data under false pretences;
• store or share unlawful content, or content that infringes someone else’s rights;
• attempt to break, overload or gain unauthorised access to the service or other customers’ data;
• resell the service without our written agreement.

We may suspend content or accounts that break these rules, and will tell you why unless the law prevents it.

The free plan and paid plans include the limits published on the pricing page (for example team members, CRM contacts, documents, email sends, forms and AI credits). When a limit is reached, the corresponding action is paused until you free up room or upgrade; your data is not deleted.

Paid plans are billed in advance for each billing period and renew automatically until cancelled. You can cancel at any time; the plan stays active until the end of the period already paid. Prices may change with at least 30 days’ notice before your next renewal.

AI-generated text can be inaccurate or incomplete. Review it before you rely on it or send it to anyone, in particular quotes, invoices and legal or financial wording. You are responsible for how you use the output.

Integrations such as Google Calendar, Zoom, Cal.com and email delivery providers are governed by their own terms. We are not responsible for their availability or for how they handle data you choose to connect.

We work to keep BorsFlow available and your data safe, including with regular backups, but we do not guarantee uninterrupted service. We may improve, change or remove features; if a change significantly reduces what a paid plan includes, we will tell you in advance.

You can stop using BorsFlow and delete your workspaces at any time. We may close an account that seriously or repeatedly breaks these terms. Before closing a workspace for any reason other than a serious breach, we will give you a reasonable opportunity to export your data.

The service is provided “as is”. To the extent the law allows, we are not liable for indirect losses such as lost profits, revenue or data, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer where they apply.

We may update these terms. For material changes we will notify account holders at least 30 days before they take effect. Continuing to use BorsFlow after that date means you accept the new terms.

Questions about these terms: contact our support team.